Billing Terms and Conditions

Welcome to Hexelle . These Billing Terms and Conditions govern the use of billing and payment services related to purchases made on hexellesh.myshopify.com (“the Site”). By placing an order with us, you agree to be bound by these terms.

Please read them carefully before completing your purchase.

1. Accepted Payment Methods

We accept the following payment methods:

• Visa
• Mastercard
• American Express
• Discover
• PayPal
• Apple Pay (where available)

We reserve the right to update or modify accepted payment options at any time without prior notice.

2. Payment Authorization

All payments are processed through secure third-party payment gateways. When you place an order, you authorize us (or our payment processor) to charge the full amount of the order to the payment method provided.

If your payment method is declined or cannot be authorized, we may cancel or delay processing your order.

3. Price Accuracy

We make every effort to ensure that all prices listed on our Site are accurate. However, errors may occur. In the event of a pricing error, we reserve the right to cancel or adjust orders accordingly, even after an order has been submitted or payment processed.

4. Taxes

All applicable taxes are calculated and collected based on the delivery address at the time of checkout. You are responsible for any sales, use, or import taxes associated with your order.

5. Recurring Payments (if applicable)

Currently, Hexelle does not offer subscription-based products or recurring billing. If this changes in the future, separate terms will apply and you will be notified in advance.

6. Failed or Declined Payments

If a payment fails or is declined, we may contact you to resolve the issue or attempt to reprocess the payment. Orders will not be fulfilled until payment is successfully received.

7. Chargebacks & Disputes

Unauthorized chargebacks or disputes may result in account suspension, cancellation of orders, or legal action. We will cooperate with banks and payment providers to resolve disputes fairly and transparently.

8. Refunds & Credits

Refunds are issued according to our Return & Refund Policy . Once processed, refunds typically take 3–5 business days to appear in your account, depending on your financial institution.

9. Billing Inquiries

For questions regarding charges, billing statements, or payment issues, please contact us:

📧 Email: hexellesh@gmail.com
📞 Phone: +1 789 628 3698

We aim to respond to all billing inquiries within 24–48 business hours.

10. Changes to Billing Terms

We reserve the right to update or modify these Billing Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. Continued use of our Site or services after such changes constitutes acceptance of the revised terms.

11. Governing Law

These Billing Terms shall be governed by and construed in accordance with the laws of Australia , without regard to its conflict of law provisions.